The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Website is the property of:

    Kettle And Grates, Inc. Outdoor Kitchen
    1815 Hembree Road, Suite 204
    Alpharetta, Georgia 30009

    Financing Available;
    https://cdn.timepayment.com/button-apps/1.0.0/app/init.js?vc=06KEG

    Copyright © 2008-2017 Kettle & Grates Inc. • All Rights Reserved



  • Privacy Policy
  • This privacy notice discloses the privacy practices for shop.kettleandgrates.com. This privacy notice applies solely to information collected by this website.

    Personal Information Collection, Use and Sharing
    We are the sole owners of the information collected on this site. We only have access to and collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

    We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

    We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

    Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

    Your Access to and Control Over Information
    You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

    • See what data we have about you, if any.
    • Change/correct any data we have about you.
    • Have us delete any data we have about you.
    • Express any concern you have about our use of your data.

    Security
    We take precautions to protect your information. When you submit sensitive information via our website, it is protected both online and offline.

    Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

    While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

    Tracking
    When you visit our site, we automatically collect the following information about you, none of which is personally identifiable:

    • Your host name or IP address
    • The domain from which you access our site
    • The day, month, and year you access our site

    We use this information to calculate the number of visitors to the different sections of our site, and to help us make our site more useful to future visitors. We do not sell or transfer to third parties any of the information collected automatically from every visitor. If our website changes, then we will also update this privacy policy to reflect those changes.

    This site also uses "cookies" to make your purchasing exprience easier. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

    We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

    Links
    This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

    Should you have other questions or concerns about these privacy policies, please call us at 678.762.0004 or send an email to tony@kettleandgrates.com.



  • Shipping & Delivery
  • Kettle And Grates, Inc. Outdoor Kitchen ships merchandise to locations within the United States, including Alaska and Hawaii. All shipments via UPS Ground with approximately 3-5 days delivery time. A tracking number will be emailed to you. If your product is damaged during delivery, please contact us and we will arrange a replacement, discount or refund to be determined by your situation.



  • Sales Tax
  • At this time, Kettle And Grates, Inc. Outdoor Kitchen charges sales tax for merchandise ordered on this Website for Georgia residents only.



  • Warranties
  • The Content included in this Website has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings or technical information described in this Website. All manufacturer warranties are provided and honored by the factory.



  • Return Policy
  • You may purchase merchandise from this Website by using any one of the payment options listed. Kettle And Grates, Inc. Outdoor Kitchen reserves the right to change its payment procedures at any time without prior notice. All items carry our 100% customer satisfaction guarantee. If you aren't pleased with the item you ordered for any reason, contact Kettle And Grates, Inc. Outdoor Kitchen for a full refund and return instructions within the first 30 days of your purchase.



  • Miscellaneous
  • VOID WHERE PROHIBITED BY LAW